Steps to Add or Remove Admins from a Shopify Store
Managing access to your Shopify store is essential for maintaining security and productivity, especially when working with a team. Whether you’re bringing in a new team member, hiring a developer, or removing someone who no longer needs access, it’s important to understand how to properly manage admin and staff permissions.
In this updated 2025 guide, we’ll walk you through the step-by-step process to add or remove admins and staff accounts in Shopify.
What Is an Admin in Shopify?
An admin is a staff member with access to manage most or all features in your Shopify store. The store owner has full control, including the ability to manage users, update billing, and transfer ownership.
Shopify allows store owners to create staff accounts with custom permissions, giving different levels of access based on each team member’s responsibilities.
How to Add an Admin or Staff Account in Shopify (2025)
Step 1: Log in to Your Shopify Admin
Go to shopify.com, log in, and access your store’s admin dashboard.
Step 2: Navigate to Settings > Users and Permissions
In the bottom-left corner of your dashboard, click Settings, then select Users and Permissions.
Step 3: Click “Add Staff”
On the Users and Permissions page, click the Add staff button at the top-right.
Step 4: Enter Staff Details and Permissions
Add the staff member’s name and email address.
Select the appropriate permissions. You can grant full admin access or limit access to specific areas such as orders, products, or marketing tools.
Step 5: Send the Invitation
Click Send invite. The staff member will receive an email to accept the invitation and set up their login credentials.
How to Remove an Admin or Staff Member in Shopify (2025)
Step 1: Go to Settings > Users and Permissions
From your admin panel, return to Settings and click on Users and Permissions.
Step 2: Select the Staff Member to Remove
Click on the name of the staff member or admin you wish to remove.
Step 3: Click “Remove Staff”
Scroll down and click Remove staff, then confirm. The user will immediately lose access to your store.
Important: Only the store owner can remove admins or transfer ownership. You cannot remove yourself unless ownership is transferred first.
Shopify Staff Account Limits by Plan (2025)
Different Shopify plans allow different numbers of staff accounts:
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Basic Shopify – 2 staff accounts
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Shopify Plan – 5 staff accounts
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Advanced Shopify – 15 staff accounts
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Shopify Plus – Unlimited staff accounts
If you need additional users, you may need to upgrade your subscription plan.
Using Collaborator Accounts for Partners and Agencies
If you work with external developers or marketers, Shopify allows them to request collaborator access without using one of your staff account slots.
You can approve or deny these requests from your Users and Permissions section.